Our Return Policy
We want you to love what you ordered. If something isn't right, we offer easy returns and exchanges within 7 days of delivery, subject to the conditions below.
Eligibility for Return / Exchange
- The product must be unused, unopened, and in its original packaging with seals intact
- Request must be made within 7 days of the delivery date
- Proof of purchase (order number or receipt) is required
- Product must not be damaged due to misuse
How to Request a Return or Exchange
- Contact us via WhatsApp, phone, or email within 7 days of delivery, quoting your order number
- Share photos of the product and packaging so our team can review your request
- Once approved, we'll arrange pickup or ask you to send the item back to us
- After inspection, we'll process your exchange or refund within 3-5 business days
Refunds
Approved refunds for Cash on Delivery orders are issued via bank transfer or JazzCash/Easypaisa. Approved refunds for Bank Transfer orders are returned to the original account. Refunds are processed within 3-5 business days after the returned item is received and inspected.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with photos of the product and packaging. We'll arrange a free replacement or full refund — no return shipping cost to you in this case.
Non-Returnable Items
- Products marked as "Final Sale" or purchased during clearance sales
- Opened or used items (unless defective or incorrect)
- Gift cards, if applicable
Need Help?
Our support team is here to make this easy. Reach out via WhatsApp/phone at 03375810732 or email Danishcollection306@gmail.com, or visit our Contact Us page.